TicketObject

{
    "id": 0,
    "department_id": 0,
    "departmentname": "string",
    "user_id": 0,
    "admin_id": "string",
    "user_type": "string",
    "title": "string",
    "message": "string",
    "attachments": [
        "string"
    ],
    "relid": 0,
    "status": 0,
    "urgency": 0,
    "is_send_user": 0,
    "last_time": "string",
    "created_at": "string"
}